Decision records

Jeff Reynar, chief executive of the AI start-up this+that, argues that when AI agents do the work, people's skills and a company's knowledge can fade without anyone noticing.

A design team labels each part of a ticket for an AI coding agent as human-written or agent-written, so that reviewers know which kind of error to look for.

Product writer John Cutler argues that AI removes the manual steps where teams used to judge customer feedback, and proposes keeping every summary linked to what customers said.

A design lead proposes keeping one requirements document per feature, a table with a prototype under each row, so that people and AI agents build from the same version.

On the podcast All Things Product, Petra Wille proposes that teams keep a visible record of rejected problems and solutions; an empty record of rejected solutions means nobody compared options.

John Cutler, starting a new job, describes how hard it is to learn a product from its notes and maps, and argues that keeping such context current deserves more attention.