Working Surface weekly · 26 October to 1 November 2026
We wanted voice AI in our payments app. Here’s what we cut.
Glomo's designers cut a voice assistant down until speech could never approve a payment, and four more pieces from this week draw the same kind of line: teams decide first what AI agents will not do, and keep that work for a person.
 
   
ProductDesign
We wanted voice AI in our payments app. Here’s what we cut.
“Your voice never approves a payment.”
Aakash Mahadevan · Bootcamp
Engineering
Agents Prompt People: Using Agents for Long-Horizon Financial Work
“agents prompt people more than people prompt agents.”
Richard MacManus with Aman Singh · Latent Space
Engineering
Engineers are shipping faster, so we made our CI self-driving to keep up
“Finding the right signal-to-noise ratio requires some experimentation and a bit of prompt massaging.”
Raúl Negrón-Otero · PostHog
Engineering
You can just ask AI to do things
“I don’t ask the agent to do everything.”
Sean Goedecke · seangoedecke.com
Design
Humans, humans everywhere. Notes from Converge 2026
“However much the agents do, somebody still has to decide.”
Cassie Groos · Design Systems Collective
Wevy, the site's clerk robot, winks
Wevy's quote of the week
Hello hello! One line from this week that I take personally:
“Documentation is a request. A failing check is a rule.”
Shipped this week
5 of the 20 releases logged this week. All releases
6 of the 32 links added this week. More on this theme · All links